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CONTACT

Please feel free to contact us for inquiries or questions at the email address or telephone number below.

Hirotatsumugi Co. Ltd
TEL (+81)75-351-1414 / Openning hours Japan time 9:00-17:30 (Weekday)
※Please remind that there is a case that staff who speak English are not available at the time telephoning.

E-mail address info@hirotatsumugi.jp
if you wish to contact us on E-mail, Please send us E-mail to the address above,
or you can fill in the contact form below.

Privacy policy
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FAQ

Q.Do you have MOQ (Minimum Order Quantity) for custom-tailored products?

It depends on the textiles, depends on the manufacturing methods and designs. For instance, the textiles of which all of processes are done by hands may be able to create from one item (as well as in the case of simple designs such as plain, striped and checked pattern). On the other hand, the textiles with complicated kasuri pattern, including Oshima tsumugi would be 6~8 MOQ. It really depends on the textiles so please feel free to consult us.

Q.How much are those products?

The textiles we offer are mainly handcraft weavings, and considering its labor cost, those are inevitably highly valuable. For examples, Yuki tsumugi would be several hundred thousand JPY, and Echigo-jofu would be more than a million JPY. On the other hand, we also deal with the products under one hundred thousand JPY, as those of the making processes are partially omitted by automatic machine. Although we cannot display the individual prices here, we offer the textiles relatively reasonable with the special wholesale prices.

Q.Can you tell me the lead time of custom-tailored products?

The handcraft products require substantial time. If it starts from making ordered yarns, it would take more than a year. The shortest one would even take less than a month.

Q.I’m a private customer. Is it Ok to purchase your products?

We are not a retail store and basically do not directly deal with private customers. Yet, depending on the background of purchasing our products, we might be able to deal with you. Or instead, we can introduce some of reliable retail stores for you. We will support foreign customers for communicating with these stores.

Q.Is it possible to weave the textiles in the standard width of Western clothes (110cm)?

The width of the textiles weaved by hand loom (Takahata, Jibata loom) is Max 42cm. Yet, some of manufactures expand products for Western clothes. So, for instance, Omi-chijimi can produce the wider width.

Q.Can you tailor textiles for arbitrary shape?

Although we do not offer tailoring services, we have partnership with some of kimono tailors and so it is possible to request them for tailoring and deliver tailored kimono for you. Please consult us for other shapes of tailoring.

Q.I have an opportunity to go to Kyoto. Can I have a visit to your company?

You are welcome! Please contact us beforehand as we might not stock the product that you are interested in.

Privacy Policy

This privacy policy applies to Hirotatsumugi Co. Ltd (“us”, ”we”, or “our”) and our Websites, that covers how we collect, use, disclose, transfer and store your personal information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

Personal Date

When you contact us through our Websites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information include, First name and last name, Email address, Phone number, or Residential address and so on.

For the usage of your personal data, we follow the basic policies below.

  • -We abide by relevant legislation related to personal date protection.
  • -We store and delete your personal date through secure means.
  • -We clarify the purpose of using your personal date, and strictly limit the usage.

We use your personal date when it is indispensable for complying with your request or enhancing the convenience of you.

Cookies Date

We use persistent cookies for the means to record your identification number of the Web server. Cookies are send to you from our Websites and stored on your device. We use cookies to help analyze and improve our websites and services. In order to prevent the risk of being browsed by malicious users, cookies avoid the crucial personal date such as address, telephone number or mail address, that could be exploited.

Access Log

We may also collect your access information as the “access log”. The access log may include information such as your computer's Internet Protocol address or the time and date of your visit, yet do not include your personal date. The access log is used for the operation of this website or analyzing the usage situation, and do not used for any other purposes.

Secure Sockets Layer (SSL)

Our Websites employ Secure Sockets Layer (SSL) for encrypts your personal date. It aims to prevent the trouble such as loss, falsification, leakage of your personal date or unauthorized access.

Disclosure to Third Party

We do not disclose or provide your personal date to third parties without your consent. In some cases, we may outsource a part of the business or introduce you to other companies depending on your request. In that case, by fulfilling the duty on protecting your personal date, we may provide the minimum necessary information to the third party. It may also necessary when public or governmental authorities within or outside your country of residence request us legally for disclosing your information.

Changes to this privacy policy

We may update our Privacy Policy time to time without advance-notice. You are advised to review this privacy policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.